Company overview
Motus Truck & Van partnered with Autotech Connect to pilot cutting-edge Assisted Reality headset technology – an innovation designed to address the growing complexity of vehicle diagnostics and the industry-wide technician shortage. Through real-time remote expert support, technicians can share a live view of repair work, enabling immediate guidance, faster diagnostics, and first-time fixes.
The Autotech Connect solution
The headset also proved invaluable in warranty processes, offering high-resolution visual records and thermal imaging to quickly identify electrical faults. For Motus, the AR headset has not only reduced vehicle off-road time (VOR) but also empowered less experienced technicians to learn on the job with expert oversight.
Measurable impact and results
- Enabled remote diagnostics and real-time expert support
- Accelerated repairs and reduced technician errors
- Enhanced warranty claim transparency through live capture and thermal imaging
- Improved skill levels across workshops without on-site master technicians
- Demonstrated potential to significantly cut costly VOR times in LCV and HGV sectors
