Autotech Connect has expanded its workshop technology platform with a new AI-supported voice-to-text solution that is already delivering significant efficiency gains. Early dealership trials have reduced warranty reporting time by more than 80%, while enabling technicians to access technical information, document repairs and receive remote expert support faster than ever.

BYD UK has begun rolling out Autotech Connect’s connected workshop solution across its retailer network following a successful trial. The technology combines AI-powered technical information lookup, automated reporting and remote expert support, helping technicians save time, accelerate repairs and improve workshop efficiency.

As AI and connected technologies reshape automotive aftersales, Autotech Connect believes technology must deliver measurable value in the workshop by giving technicians faster access to knowledge and expertise, while reducing administration and improving productivity across repair operations.

Early trials of a new AI-supported learning platform being developed by Autotech Connect and FieldPal.ai in collaboration with Martec Training are showing promising feedback from both students and tutors, just weeks into testing.

The automotive aftermarket has spent years discussing the technician shortage, and with good reason. As vehicles become increasingly complex, workshops are under growing pressure to recruit, retain and develop skilled technicians capable of diagnosing and repairing ever more sophisticated vehicles.

Autotech Connect will be showcasing its latest workshop technology at this year’s Garage & Bodyshop Show, demonstrating how garages can work more efficiently without taking technicians away from the job.